Shipping And Refund Policy Au

Shipping Information

[CONTENT GAP - Australian Shipping Details Required]

Detailed Australian shipping information including delivery times, costs, shipping methods, and coverage areas needs to be provided by the Vivoo Australia team.

General Shipping Guidelines

Orders are processed within [X] business days
Shipping times vary based on location within Australia
All orders include tracking information
GST is included in all displayed prices for Australian customers

Important Note:

For the most current shipping rates and delivery timeframes to your specific location, please contact our customer service team or check during the checkout process.

Refund Policy

30-Day Refund Guarantee

Our policy is for 30-day refunds on eligible products. We stand behind the quality of our wellness tests and want you to be completely satisfied with your purchase.

[CONTENT GAP - Complete Australian Refund Policy Details]

Complete refund policy details specific to Australian consumer law and regulations need to be provided by the Vivoo Australia legal team.

General Refund Guidelines

Refunds are available within 30 days of purchase
Products must be in original, unopened condition
Refund processing typically takes [X] business days
Original shipping costs may not be refundable

How to Request a Refund

1Contact our customer service team via email or phone
2Provide your order number and reason for return
3Receive return instructions and shipping label
4Package and return the product as instructed
5Receive your refund once the return is processed

Australian Consumer Rights

Our refund policy operates in addition to your rights under Australian Consumer Law. Under the Competition and Consumer Act 2010, you have guaranteed consumer rights for products that fail to meet consumer guarantees.

If you believe a product has failed to meet a consumer guarantee, you may be entitled to:

• A repair, replacement, or refund
• Compensation for any loss or damage caused by the problem

Contact Us

For questions about shipping, returns, or our refund policy, please contact our Australian customer service team:

Email: [CONTENT GAP - AU customer service email]

Phone: [CONTENT GAP - AU customer service phone]

Hours: [CONTENT GAP - AU customer service hours]

Our customer service team is here to help with any questions about your Vivoo wellness journey.

Last updated: [Date to be provided by Vivoo Australia team]

This policy is subject to change. Please check this page regularly for updates.

Shipping & Refund Policy - Australia